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Services or Offerings?
BeyondTrust
  1. Services
  2. Desktop and Mobile Computing
  3. Computer, Device, and Printing Support
BeyondTrust Remote Support (formerly Bomgar) is used by University IT staff and other support teams to assist end users with technical issues directly on their computer. Using a secure connection, a representative can troubleshoot and resolve issues in real-time without having to physically visit an end user.