OVERVIEW OF SERVICE
Computer imaging services are available to Drexel faculty and professional staff for their Drexel-owned computers. These services are not available to students or to personally-owned computers.
The Drexel IT image is a pre-formatted installer of the appropriate operating system. All computers part of the annual faculty refresh receive the Drexel image, with appropriate settings and applications, from Drexel IT before each computer is delivered to its recipient.
Faculty and professional staff may also request a re-image, or wipe and re-install, of the operating system for their Drexel-owned computers.
DESCRIPTION & FEATURES
- Installs fresh operating system with Drexel settings and applications for new Drexel-provided computers.
- Clears and refreshes computers with corrupted operating system installs.
- Wipes hard drives of all previous data.
- Clears viral infection and corruption, such as keyloggers, trojans, and registry changes.
- For Drexel-provided computers only.
Eligibility
Faculty, Professional Staff
GETTING STARTED
All computers purchased as part of faculty refresh receive a Drexel "image," or operating system with pre-installed Drexel settings and applications, as soon as they arrive from the vendor to Drexel IT. Imaging services thus do not need to be requested for refresh computers.
Drexel-owned computers may be re-imaged in the event of data corruption or virus.
ADDITIONAL INFORMATION
Eligibility
Faculty, Professional Staff
REQUESTING HELP
Select Request Support to get help.