Self Service for macOS

OVERVIEW OF SERVICE

A self-service tool for Drexel-owned Macs providing users with an easy way to get and install pre-configured, Drexel-licensed software. All Drexel-owned Macs must have this application installed.

Drexel supports the latest version of the following Mac operating systems:

  • macOS Tahoe (26)
  • macOS Sequoia (15)
  • macOS Sonoma (14)

Description & Features

  • Allows faculty & professional staff to install Drexel Software and configure printers at their convenience
  • Delivers software and security updates to Drexel-owned macOS devices
  • Supports Drexel's Data Security Initiative because it allows the University to quickly repair encryption problems and ensure that sensitive information stays protected.
  • Allows approved Operating System upgrades without IT assistance
  • Remote resolution of many technical issues

Who Can Use This Service

Faculty and Professional Staff

Rates

Free

Additional Resources

Once installed, Self Service keeps itself up to date. Macs without Self Service for macOS may be denied some IT services if not properly enrolled.

All Drexel-owned Macs should have the Self Service for macOS pre-installed.

 
Request Service

Related Articles (2)

The Self Service for macOS tool improves application and system setup and automates software maintenance for Drexel-owned Macs. Self Service for macOS provides users with an easy way to get and install pre-configured, Drexel-licensed software; lets Drexel IT support teams remotely repair and update malfunctioning software; and reduces the need for in-person support appointments.
Keep up to date on Drexel's end-of-support dates for major versions of Windows and macOS operating systems.