IT Help Desk

Tags HelpDesk

OVERVIEW OF SERVICE

The IT Help Desk provides centralized technical support to departments and colleges across the entirety of Drexel University. Drexel IT now also includes College of Medicine IT and Instructional Media Services (IMS).

GETTING STARTED

View the IT Support Teams page for more information on who to contact and where to go for help.

Contact the IT Help Desks in one of the following ways:

  • Call: 215.895.2020
  • TeamDynamix Contact: 
    • IT - Help Desk for general technical issues
    • IT - Accounts for account issues
  • Visit
    • Tech Lounge on the Square: 3208 Chestnut Street (behind Shake Shack)
    • New College Building: 245 N. 15th Street, Room 1113
  • Submit a request here to get started.

ADDITIONAL INFORMATION

College of Medicine IT has merged with IT. See the Consolidation FAQ for more information, and how to contact CoM IT.