IT Help Desk

Tags HelpDesk

OVERVIEW OF SERVICE

The IT Help Desk provides centralized technical support to departments and colleges across the entirety of Drexel University. Drexel IT now also includes College of Medicine IT and Instructional Media Services (IMS).

Eligibility

Faculty, Professional Staff, Students.

Rates

Free

GETTING STARTED

View the IT Support Teams page for more information on who to contact and where to go for help.

Contact the IT Help Desks in one of the following ways:

  • Call: 215.895.2020
  • TeamDynamix Contact: 
    • IT - Help Desk for general technical issues
    • IT - Accounts for account issues
  • Visit: Tech Lounge at 3401 Market Street, Suite 201
  • Submit a request here to get started.

REQUESTING HELP

Select Request Service to get help.

 
Request Service

Related Articles (1)

Drexel Office 365 offers better web and mobile device support, calendar and contact integration, 50 GB for storage, and improved email security. Matriculated students and all paid faculty and professional staff are provided with email service through Microsoft Office 365.