Reporting a Problem to IT Help Desk:
1. Select the "Request Service" button located on the right-side;
2. Complete the service request form fields to report a problem.
OVERVIEW OF SERVICE
The IT Help Desk provides centralized technical support to departments and colleges across the entirety of Drexel University. Drexel IT now also includes College of Medicine IT and Instructional Media Services (IMS).
GETTING STARTED
View the IT Support Teams page for more information on who to contact and where to go for help.
Contact the IT Help Desks in one of the following ways:
- Call: 215.895.2020
- TeamDynamix Contact:
- IT - Help Desk for general technical issues
- IT - Accounts for account issues
- Visit: Tech Lounge at 3401 Market Street, Suite 201
- Submit a request here to get started.