Access Your Drexel Microsoft 365 Email

Follow these instructions to access your Drexel Microsoft 365 email using the Outlook desktop app, Outlook on the web, or a mobile device.

Before you begin

Before you can access your Drexel email, you must:

  1. Activate your Drexel account.
  2. Set up multifactor authentication.

Access your Drexel email

Choose one of the following methods to access your Drexel email.

Outlook desktop app (recommended)

If your Microsoft 365 license includes the Outlook desktop app, we recommend using it because it provides the best experience and supports all Microsoft 365 email, calendar, contacts, and collaboration features.

 Note: Some accounts, such as alumni and retirees, only include access to Outlook on the web. If you don't have access to the Outlook desktop app, use Outlook on the web instead.
  1. Download and install Microsoft 365 on your PC or Mac.
  2. Open Outlook.
  3. Enter your Drexel email address, it looks like abc123@drexel.edu, and then select Continue.
  4. Sign in with your Drexel password, and then follow the prompts and verify your sign-in with multifactor authentication.
  5. Outlook automatically configures your mailbox.

Outlook on the web

 Note: If you're using Linux or another unsupported operating system, Outlook on the web is the recommended way to access your Drexel email.
  1. Go to outlook.office.com.
  2. Enter your Drexel email address, it looks like abc123@drexel.edu, and then select Next.
  3. Sign in with your Drexel password, and then follow the prompts and verify your sign-in with multifactor authentication.

Mobile devices

You can access your Drexel email on a mobile device using the Microsoft Outlook app or your device's built-in email app. To learn how, see:

Other email options

Apple Mail (macOS)

If you prefer, you can use Apple Mail instead of Outlook.

  1. Open Mail.
  2. Select Mail > Add Account.
  3. Enter your Drexel email address, it looks like abc123@drexel.edu, and then select Continue.
  4. Select Microsoft Exchange, and then select Sign In.
  5. Select Sign In.
  6. Sign in with your Drexel password, and then follow the prompts and verify your sign-in with multifactor authentication.
  7. Select Done.
  8. Mail automatically configures your mailbox.
Tip: Outlook is the recommended email client for macOS because it provides the best compatibility with Microsoft 365 features.

Email forwarding

To protect University data, faculty and professional staff are not permitted to automatically forward Drexel email to another email address.

Students can set up automatic email forwarding. See how to Turn automatic forwarding on or off in Outlook.

Primary professional email

Individuals who are not eligible for Drexel email can add a primary professional email address in DrexelOne.

  1. Sign in to DrexelOne.
  2. Select Account > Personal Information.
  3. Under Email, select Add New.
  4. For Email Type, select Primary Professional Email.
  5. Enter your professional email address.
  6. Select Add.

Help and support

If you need help setting up your Drexel email, contact your IT department or the Drexel IT Help Desk.

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