Report an issue in the TDX Support Client Portal

There are a number of ways to report an issue in the Client Portal. When you request services through our Service Catalog, your request is automatically routed to the relevant team so we can get right to work.

1. Go to the Client Portal at https://solutions.teamdynamix.com
2. In the top right corner, select Sign In.
3. In the top left of the Client Portal home page, select Report an Issue.
4. From the list of incident types, select the service that most closely resembles your issue.
5. Select Request Service.
   • If prompted, sign in using your account credentials.
6. Fill out the form, providing as much detail as possible.
   • Note that required fields have an asterisk (*) next to them.
7. At the bottom of the form, select Request.

Note: It is highly recommended that you use a specific service page to request assistance, as using the generic Report an Issue service page may result in longer delays.

If you should have troubles signing in, please use this link Click Here to submit a public service which does not require authentication.

Need additional information or assistance? Contact the ITS Service Center.