Software Deployment

Service Overview

Drexel IT provides software installation and distribution for Drexel-owned computers used by students, faculty, and professional staff.

Most Drexel-managed computers are delivered with a standard base image that includes commonly used software and tools needed to begin working immediately. Additional approved software can be installed using Drexel’s self-service software catalogs.

This service ensures software installed on Drexel devices is secure, properly licensed, and compatible with university systems.

What You Can Do With This Service

Use this service to:

  • Get help installing software on a Drexel-owned computer
  • Request software that is not available in Software Center or Self Service
  • Report software installation problems
  • Report licensing or activation issues

Base Software on Drexel Computers

Drexel-owned computers typically include a standard base image with:

  • Microsoft Office 365 (Word, Excel, PowerPoint, Outlook)
  • Adobe Creative Cloud
  • Software Center (PC) or Self Service (Mac)
  • Security and device management tools

Additional applications may be available through the software catalog depending on your department.

Install Software Yourself (Recommended First)

Most software does not require an IT request.

Install Software on a Drexel-owned PC

  1. Select Start > All apps > Software Center.
  2. Select an application.
  3. Select Install.

Install Software on a Drexel-owned Mac

  1. Go to Finder > Applications > Self Service.
  2. Sign in with Drexel Connect.
  3. Under Browse, select All.
  4. Locate an application and select Install.

These tools allow you to install approved applications without administrator privileges.

When to Submit a Request

Submit a request if:

  • The software you need is not in Software Center or Self Service
  • Software fails to install
  • A license or activation problem occurs
  • You need help determining which software to use

Requirements

To use this service:

  • The device must be a Drexel-owned or Drexel-managed computer.
  • The device must be connected to the Internet or Drexel's VPN.
  • The computer must have the Drexel standard base image.

Related Services

Last Updated
3/12/26