Computer imaging installs a fresh copy of the operating system with necessary Drexel settings and applications.
Computer repair service can be performed by IT or the manufacturer on Drexel-owned machines under warranty, and the manufacturer for personal devices.
Install approved software on Drexel-owned computers or request new software for academic or administrative use. Faculty and staff can install applications through Software Center for Windows or Self Service for macOS.
The Graphics Lab provides large format printing and mounting services.
BeyondTrust Remote Support (formerly Bomgar) is used by University IT staff and other support teams to assist end users with technical issues directly on their computer. Using a secure connection, a representative can troubleshoot and resolve issues in real-time without having to physically visit an end user.
CrashPlan is an automatic, tamper-proof backup solution designed to allow restoration of data from different points in time from any computer.